AxnPoint Cloud, operated by Konsolt.Beyond Technology Corporation. Last updated 4 August 2026.
This policy explains what we collect, why, and your choices. AxnPoint Cloud lets gym owners run a live workout dashboard; gym members connect a heart-rate source to appear on that dashboard. We collect only what the app needs to work — nothing more.
We use your information for one purpose only: to provide and support the app’s functionality. Specifically:
Your gym sees the display name and avatar you chose, your live workout data while you are training, and summaries of your activity at that gym only — how often you train, when, and the effort points you earn there. They can also see which members have not trained recently, so they can reach out. They never see your real name, email or phone number, because we do not collect them; they never see your data from any other gym; and the identifier they hold for you is scrambled per gym, so it cannot be used to recognise you anywhere else. Everything they see is limited to their own gym.
One thing you can choose to share goes further than the summaries above: a workout video. If you subscribe to Online Coaching and a gym grants you coaching, any video you explicitly submit is shared with that gym’s coaches — the footage itself, when it was recorded, and the notes and written review they add to it. This only ever happens for a video you personally send, one at a time. Recording a video does not share it, being a member of a gym does not share it, and no video is ever sent to a coach automatically. You can see everything you have submitted in the app, and deleting a video deletes it for the coach too.
The mobile app is free to use and shows an occasional full-screen ad between training sessions, served by Google AdMob. To deliver and measure these ads, Google may collect and process a device advertising identifier and limited technical data, under Google’s Privacy Policy. On iOS we ask your permission (App Tracking Transparency) before any personalized advertising — if you decline, you still see ads, but non-personalized ones. We never share your name, account, workout or health data with the ad network. You can remove all ads permanently with a one-time in-app purchase (“Go Ad-Free”); purchases are processed by the Apple App Store or Google Play, and we never receive your payment details.
To run AxnPoint Cloud we rely on a small number of trusted providers — for example, secure cloud infrastructure to host the service and a certified payment provider to process subscriptions. They act strictly on our behalf, only to deliver their service to us, under contract, and may not use your information for their own purposes. For security reasons we don’t name specific vendors here; a current list is available on request.
Heart-rate and workout metrics come from the member’s own device or sensor to display their live session and history. Members choose whether to connect a source and can leave a session at any time.
We keep member data for 36 months, then delete it automatically. Workout history, session records and messages age out 36 months after they happen, so you always have three years of history and the oldest month falls off as a new one arrives. Device and profile records are kept while you are training with us, and are deleted 36 months after your last session. Live session telemetry is short-lived and is removed when a session ends or goes idle. Owner account, billing and tax records are kept for 7 years, because tax law requires it. You can delete your own data at any time without waiting for this — see Your choices. Workout videos are kept on a shorter schedule than the rest: 12 months, or 18 months if you own Full Access. A video you have unlocked with a purchase is yours and is not deleted on that schedule.
You are in control of your data. You can permanently delete it yourself, directly in the app, with no account, email or request needed: open Settings → Delete my data, choose whether to erase your data at one gym or everywhere, and confirm. Deletion is immediate and irreversible — it removes your workout history, session records, messages, profile, avatar and device identity from our servers and from the device. Owners can remove member data and, on request, close and erase their gym’s account. If you cannot use the app (for example, it is already uninstalled), contact us at [email protected] and we will remove the data within a reasonable period, except where we must retain limited records to meet legal obligations.
Depending on where you live (including under Canada’s PIPEDA and applicable U.S. state privacy laws), you may request access to, correction of, or deletion of your personal information, and you may close your account. Contact us at [email protected].
AxnPoint Cloud currently serves the United States and Canada. Your data may be processed by our providers in those or other countries with appropriate safeguards in place.
AxnPoint Cloud is intended for gyms and adults. It is not directed to children, and we do not knowingly collect personal information from children. Where a gym permits minors to participate, the gym is responsible for obtaining any required parental consent.
We may update this policy. We’ll revise the “last updated” date and, for material changes, notify owners.
Konsolt.Beyond Technology Corporation — [email protected].